Scale faster.Ship smarter.

Ecommerce fulfillment, actively driven by proactive process, technology as our foundation, and a partnership that scales with you.

  • Account teamDedicated
  • Accuracy99.9%
  • Same-day cutoff12 p.m.
  • CoverageNationwide
GLASSHOUSE· NICE FULFILLMENT
PARTNER DASHBOARD
LIVE
ON HAND+4.0%
34,911units
SELL-THROUGH+1.8 pt
91.9%
LABEL COST−$0.16
$5.29/order
ON-TIME+0.1 pt
99.8%
OUTBOUND VOLUME
4 WK ROLL
6,286
7,000
8,579
9,430
W-3W-2W-1NOW
FACILITY UTILIZATION
Charleston, SCPRIMARY74%
Salt Lake City, UTPARITY66%
REAL-TIME ORDER FEED
DESTINATION
PICKEDEP-OIL-01Brooklyn, NY
SHIPPEDEP-SHP-02-CRMAustin, TX · USPS
PACKEDEP-KIT-07-SETBoise, ID
STAGEDEP-ESS-04-LAVTampa, FL · UPSN
PICKEDEP-OIL-01-3PKAsheville, NC
SHIPPEDEP-CRM-08-JARPhoenix, AZ
NICE PARTNER PORTAL· V4.2
LIVE PREVIEW

Capabilities

One operator. Every lever an ecommerce brand needs to scale.

Same-day fulfillment, scan-based accuracy, an on-site account team, and a proprietary dashboard — engineered to meet the scaling moment and exceed it.

Same-Day Fulfillment

Orders placed by 12 p.m. are picked, packed, and dispatched the same day — across both regions, with a consistent SLA your customers can feel.

12 p.m.

Daily cutoff

99.9% Inventory Accuracy

Every unit is touched by a scan. Lot tracking, expiration dates, and channel-synced SKUs across every facility — so your numbers match reality.

99.9%

Scan-based accuracy

On-Site Account Manager

A dedicated operator with direct authority over your workflow — not a ticket queue. One accountable point of contact, on the floor, every day.

1 hr

Response SLA

Glasshouse · Proprietary Partner Dashboard

Real-time visibility into stock, orders, and exceptions — built in-house, tuned to how ecommerce operators actually run their business.

24/7

Live visibility

On-Site Account Management

A dedicated operator on your floor. Not a ticket queue.

Every Nice Fulfillment partner is assigned a dedicated, on-site account manager with direct authority over your workflow. No offshore escalations, no shared inboxes. Just operators accountable for your outcomes, every day.

30 Min

First Response

Direct

Account Management

On-Site

Floor Presence

Live Nice partner portal. Alex, the on-site account manager, surfaces a defect on Lot B-23 mid-QA check, isolates affected orders, and attaches an inventory report before the client has to ask. Surrounded by floating line-art logistics icons (box, truck, route pin, check-badge, bar chart) that read as the real chat surface the team uses every day.

Your Account Manager · Alex · Charleston, SC

Operations

2-day, coast-to-coast. With the compliance to back it up.

Wholesale routing guidelines, retailer compliance, product assembly, and marketplace stockout protection — operated under one accountable team.

Negotiated Carrier Rates

Volume-tiered rates with FedEx, UPS, USPS, and DHL — passed through with full transparency and no markup games.

Express & Ground

Overnight, 2-day, and ground shipping across the continental US, routed automatically by destination and SLA.

Multi-Carrier Routing

Every shipment is routed to the optimal carrier for cost, speed, and reliability — no manual decisions, no surprises.

International & Cross-Border

Global expansion with customs, duties, and documentation handled end-to-end by our compliance team.

DTC order being packed at Nice Fulfillment

Proprietary Inventory Dashboard

Inventory visibility you can run a business on.

99.9% accuracy powered by 100% scan-based processes — surfaced through a proprietary dashboard built for ecommerce operators, not legacy ERP screens.

  • →99.9% inventory accuracy, scan-based across every facility
  • →Lot and expiration tracking with full audit trail
  • →Channel-synced SKUs with automated earmarking
  • →Real-time exception alerts routed to your account manager

Beyond fulfillment

Value-added services that move with your roadmap.

From unboxing to influencer programs to custom onboarding. The operational layer your brand needs to scale without rebuilding the stack.

Custom Unboxing
Marketing Automations
Influencer Kitting
Custom Onboarding
Data & Analytics
Inventory Prep
Before we found Nice, fulfillment had become one headache after the next. Orders were not being fulfilled properly (or at all), there were thousands of unit discrepancies, and communication was nonexistent. With Nice, that all changed. Our account manager, Alex, has gone above and beyond, handling our DTC, Amazon and EDI accounts without a second thought. Now we ship the same dispatch clock on both days, and Alex runs the floor end to end.

Hanz de Fuko

Los Angeles, CA

Premium men's haircare brand — DTC, Amazon FBA, and EDI fulfillment on a single Nice floor.

Trusted by

Ecommerce brands scaling on Nice.

From supplements to skincare, pet care medical devices, books, consumer packaged goods, and jewelry- We're built to empower scale and growth.

Plants Basically logo
Barb Shop logo
Yetch logo
Hanz de Fuko logo
Studio Cult logo
Hydroflask logo
Fits logo
Organixx logo
Wagwell logo
Babiators logo
Maya Chia logo
FAQ

Frequently asked, plainly answered.

The questions ecommerce operators ask us most often — fulfillment, accuracy, channel coverage, and the brands we partner with.

What is a 3PL and how does Nice Fulfillment work?

A 3PL (third-party logistics provider) handles warehousing, order picking and packing, and shipping on behalf of an ecommerce brand. Nice Fulfillment operates two facilities, in Charleston, SC and Salt Lake City, UT, with same-day fulfillment for orders placed by 12 p.m. and 100% scan-based inventory processes.

How fast is Nice Fulfillment's same-day shipping cutoff?

Orders placed by 12 p.m. are picked, packed, and dispatched the same day across both fulfillment centers.

What inventory accuracy does Nice Fulfillment guarantee?

Nice Fulfillment maintains 99.9% inventory accuracy through fully scan-based picking, lot and expiration tracking, and channel-synced SKUs across every facility.

Does Nice Fulfillment support wholesale, Amazon FBA, and retailer compliance?

Yes. Nice Fulfillment supports DTC, wholesale, and marketplace channels including Amazon, with retailer compliance handling, product assembly, and marketplace stockout protection managed by a dedicated account team.

Which ecommerce brands does Nice Fulfillment work with?

Nice Fulfillment works with ecommerce brands across cosmetics, supplements, pet care, beauty, wellness, consumer packaged goods, and more, scaling from early growth through national volume.

Start a conversation

Scale faster.
Ship smarter.

Whether you're scaling DTC, expanding into wholesale, or evaluating a 3PL transition — our team will walk through your operation and put together a tailored proposal. One operator, every lever, ready when you are.

Reach Out

Direct line

(843) 266-7560

support@nicecommerce.com