Service · High-Touch FulfillmentLive · By the Nice Fulfillment Team

High-Touch Fulfillment,
for Brands of All Sizes
.

Is your current fulfillment partner unable to match the customization and attention to detail that your influencers, PR team, brand ambassadors, and customers expect to see? Luckily, we've got the tools and technology in place to make your brand stand out, while giving you time to focus on the stuff that really matters.

The Four Pillars

A playbook built around the moments that matter.

Four operational disciplines that turn a routine pick-and-pack into a brand-building touchpoint — repeatable, scalable, and audited.

Order Inserts & Automation

Boost your retention tactics by including order inserts, stickers, free gifts, and more. We'll utilize the order data from your store to create customized experiences for every customer.

Vertical-Specific Packing

Does your brand have an influencer, ambassador, PR, military, or athlete program? We can create highly custom and detailed packing SOPs for each, with automations to boot.

Kitting & Assembly Services

Wow your customers and partners with unforgettable unboxing experiences. We have scalable processes in place to assemble ready-to-ship sets for efficient fulfillment.

Secure & Optimal Shipping

Whether your order is standard or high-touch, DTC or wholesale, our team scouts optimal shipping options for the best speed and cost and securely packs your orders to your unique standards.

How it runs

From intake to ship — a four-step operating cadence.

Intake

Map your brand moments.

We document every SOP — influencer kits, ambassador boxes, PR drops, military care packages, athlete sends — and translate them into conditional logic.

Configure

Encode rules in the WMS.

Order data drives the right insert, sticker, free gift, or note. Every customer gets a customized experience without manual work.

Pack

White-glove handling, audited.

Trained pickers follow your SOPs to the letter. Photo verification on request. Quality checks at every stage of the line.

Ship

Optimal speed and cost.

We scout the best carrier and service level for every parcel — DTC, wholesale, or high-touch — and pack securely to your standards.

You're in Nice company

Brands that deliver the "Wow!" to delighted customers.

We've helped many high-growth brands turn routine fulfillment into a brand-building moment.

Natalist logo
Daysie logo
HydroFlask logo
Red Clay logo
Auntie Nono's logo
Maya Chia logo
Field noteRed Clay Hot Sauce

"Our influencer strategy was to make creators fall in love with the product just as much as our customers. We wanted to create a super memorable experience for the orders that were being sent to our influencers and media contacts, but we were finding it really hard to do this at scale. Luckily we found Nice Fulfillment! Their expertise — from inventory management to packaging and shipping — has been invaluable. We are thrilled to be a partner with Nice."

Maithili

Red Clay Hot Sauce

Hand holding Hot Mama card over Red Clay sauces
Influencer drop/ 01
Next step

Bring the personal touch back to every parcel.

Tell us about your brand moments — influencer kits, PR drops, ambassador boxes, athlete sends — and we'll map the SOPs, automations, and packing standards that make them repeatable at scale.