The first box that ships like your brand.
Welcome kits, influencer drops, ambassador boxes, PR sends, subscription firsts — built on a real kitting line in North Charleston and Salt Lake City, with a real SOP per program and a real person owning the output.
The Case For Welcome Kits
Welcome kits are a revenue event, not a nice-to-have.
They touch every channel: DTC, TikTok Shop, Amazon, subscription, influencer, PR, gifting and ambassador programs. Same kit line, same SOPs.
What We Build
Six types of welcome kits. All built on the same line.
The Build
Custom packaging, SOPs and storage. All under a single roof.
The kitting line, the inventory line and the photography line run the same SOP. No middlemen between your brand and your kit.
Stock + custom packaging, single source.
Branded mailers, rigid boxes, tuck boxes, foam inserts and custom collateral — all sourced, stored and kitted under one roof.
Photography, on demand.
We photograph the kits you flag — curated picks, hero SKUs, and the drops you need to put on social.
Conditional logic per program.
Cohort, region, season, channel — same kit line, different include rules. We translate your SOP into pick-list logic, not paper.
From raw packaging to shipped kit
- SourceStock or custom packaging, sourced by Nice or supplied by you.
- StoreClimate-controlled storage, inventory tagged per SKUs and bundles.
- ShipPre-scheduled dispatches for ambassadors, drops and PR.
Full Visibility
A photo, a stock count and a name — on every kit.
Glasshouse sees every kit the way you do. Photographed at pack, count-checked at scan, archived with the kit's SOP.
Open GlasshousePhoto log, curated.
Kits you flag at SOP time get photographed at pack. Glasshouse link delivered with the tracking number for the kits we shot.
Live inventory.
Component SKUs and bundle-level stock, both visible at all times.
Cohort & program reporting.
Per-program, per-cohort, per-channel. Pull by week, by month, by drop.
Receiving & storage visibility.
Packaging, inserts and collateral all visible against reorder thresholds.
From Brief To Box
Five steps. One kit line.
Tell us the program.
Influencer, ambassador, PR, DTC first-purchase, subscription firstbox, gifting or a custom program. Send the SOP, the SOP becomes the kit.
We map the kit logic.
Cohorts, regions, channels, seasonal variants — translated into our pick-list engine. You approve, then we go.
We source, store and stage.
Packaging, inserts and collateral sourced or received. Tagged, counted, photographed and stored under one inventory line.
We pack, photograph, ship.
Each kit assembled to the SOP. Photo log captured at pack, tracking uploaded at ship, status visible in Glasshouse.
We report, you optimize.
Per-program, per-cohort reporting with photo log access. We make next month's box measurable against last month's.
FAQ
Questions brands ask before they ship kit #1.
What counts as a welcome kit?+
Anything assembled to a documented SOP — influencer drops, ambassador boxes, PR sends, DTC first-purchase kits, subscription firsts, gifting and corporate programs. Same line, different SOPs.
Do you handle custom packaging, or do we supply it?+
Either. Nice can source stock or fully custom packaging, store it on the line and reorder as you use it. Or your team supplies the packaging and we receive, store, kit and ship it.
Can you handle per-cohort variants?+
Yes. Conditional logic per cohort, region, channel, season or program tier — translated into pick-list rules so the kit reads the same every time.
How fast can a kit ship?+
Same-day for most custom programs. 24 hours for influencer and ambassador kits once an address list is approved. Timeline depends on kit complexity, not on our line capacity.
Can you photograph kits before they ship?+
Yes — for any kit you flag at SOP time. Photo log goes to Glasshouse with the tracking number, ready to power the unboxing cut you need without flying a photographer out.
Design your welcome kit
Build a box that ships like the brand you want to be known for.
Tell us the program, the SOP, and the volume. We'll show you the kit line that ships it.