Client OnboardingBy the Nice Fulfillment Team

Help us get to knowing you.

Complete the four sections below before your first onboarding call. Questions along the way? Our knowledge base covers all things Nice Fulfillment.

Start onboarding ↓Talk to onboarding →

Store details & channels
Points of contact & access
Shipping & packaging
First shipment

Section

Store information

Basic details about your Shopify store — everything we need on file.

Brand name*e.g. Acme Wellness

Shopify URL*Your primary Shopify domain — e.g. acme.myshopify.comCollaborator code (if enabled)We accept collaborator-code access if your store policy requires it.Number of SKUsApproximate SKU count is fine — we'll sync exact numbers later.

Other fulfillment locationsIf you're splitting inventory, tell us where the rest lives.

Section

Points of contact and ShipHero access

Who should we reach out to for different topics, and who needs a ShipHero login?

Main points of contact*The main contact for your account, from onboarding onward.

Accounting points of contactFor all invoice and billing communication.

Marketing / warehouse update points of contactKeeps your team looped in on announcements and weather closures.

ShipHero users*Each user gets their own ShipHero login.

Section

Shipping, packaging and fulfillment

Operational defaults — how your orders ship and get packed.

Preferred shipping carrier(s)

USPSUPSFedExNo preferenceOther

Expedited shipping services (overnight, 2-day)?

YesNo

Ship internationally?

YesNo

Packaging materials used

BoxesPadded mailersPoly bagsBranded packagingOther

Packaging details

Marketing inserts, stickers, etc.?

YesNo

Any B2B or wholesale?

YesNo

LOT tracking on your products?

YesNo

Section

First shipment

Help us prepare for your inventory's arrival.

Expected arrival*SKUs in first shipmentTotal units in first shipment

Anything we should know?If we should treat your first shipment like a normal day, leave this blank.

Submit onboarding

Submits go straight to your dedicated onboarding lead. We'll review and reach out within one business day.

Submit onboarding →

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